Our maintenance team offer a range of services, whether as part as a package post-project or taking on an existing setup and making sure it is professionally looked after. We offer a range of service level agreements depending on response times and whether you need people on site or if remote assistance works best. We can even arrange equipment loans during repair windows and can schedule preventative maintenance visits periodically to keep all your kit working smoothly.
Preventative Maintenance package:
- Regular Preventative Maintenance Visits (PMVs)
- Repair management
- Asset Management Service
- Full reporting to pre-arranged KPIs
- Scheduled service review meetings
Reactive Maintenance package:
- Immediate, 24/7 telephone help desk telephone support and online technical assistance
- Bespoke SLAs offering onsite call-outs with fixed response times
- Fault resolution
- Loan equipment
- Full reporting to pre-arranged KPIs
